Terms of Use
1. Provider and scope
These terms govern access to the ConcreteQC demo provided by [LEGAL ENTITY NAME — REQUIRED]. ConcreteQC is a professional quality-control analytics tool and is currently provided only for authorised evaluation and internal business use. Any paid or production service requires a separate service order defining scope, support, availability, price and data-processing terms.
2. Authorised users
Users must be authorised by their organisation, use accurate account information, keep credentials confidential and promptly report suspected unauthorised access. Accounts may not be shared. The customer is responsible for assigning appropriate viewer, engineer and administrator roles.
3. Permitted use
Users may use the service only for lawful concrete quality-control analysis and evaluation. Users must not attempt to bypass access controls, access another tenant, probe or disrupt the service, upload malicious content, reverse engineer security controls, or use the service to infringe another person's rights.
The demo must use synthetic or properly authorised data. Users must not upload secrets, special-category personal data, children's data or unnecessary personal information.
4. Customer data and responsibilities
The customer retains its rights in data it is authorised to provide. The customer is responsible for data accuracy, lawful collection, notices to affected individuals, permissions to upload and its own retention obligations. The service operator may process customer data only to provide, secure, support and recover the service, subject to the applicable service and data-processing agreements.
5. Engineering outputs
ConcreteQC produces statistical summaries, predictions and conformity indicators from supplied data. These outputs are decision-support information, not a substitute for qualified engineering judgement, laboratory procedures, contractual requirements or applicable standards. Users must validate source data, methods and outputs before making safety, compliance, acceptance or construction decisions. No decision with material safety consequences should be made solely from an automated output.
6. Availability and changes
The isolated demo may be changed, suspended or withdrawn and has no production service-level commitment. Production availability, maintenance, support, backup targets and change-notice periods must be stated in a separate service order. Changes to these terms will not apply retroactively where prohibited by law.
7. Intellectual property
The service, software, interface and documentation remain the property of the provider or its licensors. No ownership is transferred by access to the service. Users may not remove notices or distribute the service except as expressly agreed. Customer ownership of authorised uploaded data is not affected.
8. Confidentiality and privacy
Each party must protect confidential information using reasonable care and use it only for the agreed purpose. Personal-data handling is described in the Privacy Notice and, for production customers, must be governed by an appropriate data-processing agreement.
9. Suspension and termination
Access may be suspended where reasonably necessary to address a security threat, unlawful use or a material breach. Where practical, the affected customer should receive notice and an opportunity to remedy the issue. Production termination, export and deletion arrangements must be specified in the service order.
10. Warranty and liability
The demo is provided for evaluation and may contain errors or interruptions. To the extent permitted by applicable law, no additional warranties are made for the demo. Nothing in these terms excludes or limits liability, remedies or statutory rights that cannot legally be excluded or limited. Any production warranty, liability cap and exclusions must be fair, proportionate and stated in the applicable service agreement.
11. Governing law and disputes
[GOVERNING LAW AND COMPETENT FORUM — REQUIRED]. Before formal proceedings, the parties should try in good faith to resolve a dispute through the contact below. Mandatory consumer or local-law protections continue to apply where they cannot be excluded.
12. Contact
Questions about these terms should be sent to [LEGAL/COMMERCIAL CONTACT EMAIL — REQUIRED].
This is a product-readiness draft, not legal advice. It must be adapted to the actual offer, operator, customers and applicable law.